Table of Contents

November/December: Vol 4, No 5

Spotlight -Will Stove Sales Heat Up This Winter?
By Cheryl Dangel Cullen
Although stove sales have not been as depressed as other hearth-appliance sales, there's still a lot of uncertainty about what lies ahead. Several leaders in the stove industry address the issue.

Marketing Maneuvers - Moss Outdoor: No Ordinary Store
By Kimberly Rodgers
Moss Outdoor is a beautifully designed store that offers alluring outdoor furnishings and accessories for customers who want to blur the lines between indoors and outdoors.

Hearth Retailer Profile - A Lasting Legacy
By Sharon Sanders
Parrish & Company, a family-owned business, is known in San Antonio as the place to go for fireplaces.

Barbecue/Grill Retailer Profile - Persistence Pays Off
By Carol Daus
Despite enduring a major setback from Hurricane Katrina, Grate Grills & More has grown to become a successful barbecue retailer and restaurant in Gulfport, Mississippi.

Showroom Showcase - A Place Where People Matter
By Sharon Sanders
For 47 years, Offenbacher's has made a name for itself by caring about its customers and its employees.

As I See It - Giving Customers What They Want
By Sharon Sanders
Gensun Casual Living has grown dramatically in recent years by offering high-quality products and services that customers appreciate.

My Turn - Triumphing Over Tough Times
By Sharon Sanders
Rinnai Corp.'s U.S. hearth division is flourishing because of its innovative products and distribution strategies.

Product Innovation - R & D: The Lifeblood of Northwest Manufacturing
By Cheryl Dangel Cullen
By making research/development a priority, Northwest Manufacturing has introduced a host of new products this year.

Last Word - A New and Stronger Woodard
By Kimberly Rodgers
Craftmade International has transformed Woodard into a more diversified and service-oriented manufacturer.